Troubleshooting

If you have any issues with the ZeroByteCode Auto Share plugin, do the following steps:

Telegram Issues

Problem: “Bot not authorized” error

  • ✅ Add your bot to the channel as an administrator
  • ✅ Ensure the bot has permission to send messages
  • ✅ For private channels, make sure the bot is a member

Problem: “Channel not found” error

  • ✅ Verify the channel ID is correct
  • ✅ For public channels, use @channelname format
  • ✅ For private channels, use the numeric ID

Problem: Messages not sending

  • ✅ Check if the channel is enabled in settings
  • ✅ Verify the post type is selected for auto-sharing
  • ✅ Test the connection manually

Discord Issues

Problem: “Invalid webhook URL” error

  • ✅ Copy the complete webhook URL from Discord
  • ✅ Ensure the webhook hasn’t been deleted
  • ✅ Check if the bot has permissions in the channel

Problem: Messages not appearing

  • ✅ Verify the webhook is enabled
  • ✅ Check Discord server permissions
  • ✅ Test the connection manually

General Issues

Problem: Auto-sharing not working

  • ✅ Check if the post type is enabled for sharing
  • ✅ Verify at least one platform is configured and enabled
  • ✅ Ensure the post status changed to “Published”

Problem: Manual sharing buttons missing

  • ✅ Check if you have the required permissions
  • ✅ Verify the plugin is activated
  • ✅ Clear any caching plugins

Performance Optimization

  • Messages are sent asynchronously to avoid slowing down post publishing
  • Failed messages are logged for debugging
  • Connection tests use lightweight API calls

Security Features

  • All API tokens are sanitized and validated
  • Webhook URLs are verified before use
  • AJAX requests include WordPress nonces for security
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